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Let our skilled Amazon Seller Experts manage your account, easing your workload. With their expertise, they swiftly resolve seller issues, saving you time and hassle.
Use our highly-trained Amazon Special Experts to manage your Seller account while decreasing your stress and workload. With our Amazon special forces, you instantly gain access to specialists with a deep knowledge base solving all types of Amazon seller issues. Our dynamic teams are formally trained and highly experienced to support all the needs and nuances of your Amazon seller account. Unlike inhouse teams that take significant onboarding HR resources, time and training, when you use our Amazon special experts, they already have experience and deep training to immediately make an impact day one.
Team Manager &
Director for Operations
Our 40+ person elite team each have issue-specific specializations gained over ten years supporting Amazon sellers and through our proprietary formal training program created by founder and industry leader Cynthia Stine.
Compared to hiring an Amazon generalist to support your account who may not have the knowledge to tackle all seller issues, our teams are dynamically created based on the expertise needed to solve your daily needs or specific challenges. From reimbursements to stranded inventory to verification issues and acquisitions to suspended accounts, we deliver what you need when you need it to keep compliant with Amazon and keep selling.
By hiring our Amazon experts, you immediately get support of a trained, versatile team that significantly multiplies the competency, expertise and deliverables for your Amazon business, without the daily headache of doing it all yourself.
We wouldn’t.
All our specialists successfully complete our Amazon Seller
proprietary education
We’ve learned a thing or two in our 10+ years supporting Amazon Sellers. As the longest running Amazon Seller support company, we’ve managed and grown thousands of Amazon Seller accounts like yours.
Along the way, we’ve built deep expertise and knowledge into how we can partner and advocate for our clients.
Our team members are formally trained on Seller Central issues such as reimbursement, customer service, reinstatements, stranded inventory and even Dirty Seller Tricks©. Whatever sellers experience, we’ve trained and have grown a deep knowledge base of successful tactics after advocating for sellers for over a decade.
Compared to using general consultants or support services that require ramp up time to learn your account and Amazon, our teams are already rigorously trained and experienced supporting Seller accounts to make an immediate impact.
Instead of picking from static service packages that don’t solve all your needs, tell us your pains and we’ll create personalized service solutions with the right support, seller admins and hours to meet your needs and budget. We offer full- and part-time options as well as dedicated teams if you need 7-day a week or 24-hour coverage.
We act as an elite force multiplier to get your seller tasks completed efficiently and expertly no matter the volume of cases, tasks, or number of eCommerce marketplaces. We don’t pay per-task fees nor limit the number of ASINs.
Each custom solution includes specialists who work in your desired time zone to ensure fast communication and turnaround of requests, tasks and updates during your business hours.
We work closely with your team to become part of your company. Our goal is to customize a support plan that meets your business and Seller support needs.
We are available to you 24/7 – so you can sleep at night. Whether there is an unexpected pricing or listing issue, suspensions or even if your account is hijacked, we’re on top of the challenge fast, and work to get your account back selling.
We’re so confident in our seller support staff that each service comes with a workforce guarantee; we’ll find you the skills and seller administrators needed to expertly manage your seller accounts
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Cynthia Stine is the founder of eGrowth Partners. Since 2014 she has helped thousands of sellers resolve tricky problems with Amazon. From getting accounts reinstated to recovering profitable listings to fighting IP infringement cases, eGP acts as an advocate for sellers. Widely recognized as one of the leaders in the world of Amazon suspensions, Cynthia has built her firm from just herself to 40+ employees in multiple countries since 2015. She started selling on the platform in 2010 and began consulting in 2012. In 2015 she wrote the multi-award-winning book Suspension Prevention: Get Reinstated and Protect Your Amazon Seller Account to help sellers avoid the pain she saw with her clients. The book is also available in Mandarin. She regularly speaks at conferences, gives webinars, and leads workshops worldwide. Previous to 2010 she had 22+ years as a business consultant specializing in turnaround, crisis, communications and marketing.
Brian is an experienced corporate leader with over 30 years of experience as a C suite executive. He has served as CEO, COO, and CFO for both public and private companies during his career. During this time, he has helped bring several companies into the public market as well as creating through mergers and acquisition several companies that were sold in the private investment space. During his career, he has acquired 35 companies in a variety of industries. With Brian’s focus on cash flow and profitability we are happy to report the company’s financial position is strong and eGrowth Partners is prepared for sustainable growth.
Education: Distinguished Certificate in General Management, Darden School of Business – University of Virginia, Charlottesville, VA. Executive Leadership Program Harvard. Bachelor of Science Missouri State University
Shem has been working with Cynthia since 2011 and is the Managing Director and part owner of the office in Iloilo City, Philippines. She has created the systems, processes, training and hiring criteria required to scale to 30+ people across a range of services for both eGrowth Partners and sister company High Touch Smiles. Our clients love Shem’s cheerful calm and ability to solve a wide range of their Amazon and personnel issues.
Sharri has been a regular employee of the company. She started working as a Virtual Assistant and after 5 months, She was promoted to become a Trainer. Almost 70% of the employees were trained by her. Before she could celebrate her anniversary as a Trainer, She was then promoted to become the Operations Manager. Sharri is the kind of manager that really established a strong relationship with all the employees. She is a true leader.
Sharri also is a public servant who serves her community as Barangay Councilor for over 12 years already. She is a graduate with a Bachelor of Science major in Management Accounting degree. She has a passion for singing, dancing, and playing basketball.
